TA / Tracy-Ann / Medical Virtual Assistant

ACCEPTING NEW CLIENTS

25+ Years' Healthcare Administration Experience

Last Updated: June 2026

Introduction

Tracy Ann Medical Virtual Assistant ("I", "me", "my") is committed to protecting and respecting your privacy.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit this website, make an enquiry, or engage my services.

I process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Tracy Ann Medical Virtual Assistant
United Kingdom

Email: hello@tracyannmedicalva.co.uk

ICO Registration: Registration number awaited.

Information I May Collect

I may collect and process the following information:

Information You Provide

Name
Email address
Telephone number
Business details
Information submitted through contact forms
Information provided during consultations or enquiries

Information Collected Automatically

When you visit this website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Website usage data

This information helps improve website performance and user experience.

How I Use Your Information

I use your personal information to:

Respond to enquiries
Provide requested services
Communicate with clients
Prepare quotations and proposals
Manage client relationships
Meet legal and regulatory obligations
Improve website functionality and services

I will only process your information where there is a lawful basis to do so.

Lawful Bases for Processing

Under UK GDPR, I rely on the following lawful bases:

Legitimate Interests

To respond to enquiries, communicate with potential clients and operate my business effectively.

Contract

Where processing is necessary to provide services requested by you or to enter into a contract.

Legal Obligation

Where I am required to comply with legal or regulatory requirements.

Consent

Where consent is required, such as for optional marketing communications.

Confidentiality

Confidentiality is fundamental to my services.

Any information shared with me during the course of my work is treated as confidential and handled with appropriate care and security measures.

Where healthcare-related information is processed, appropriate safeguards will be implemented to ensure compliance with data protection legislation and professional standards.

How Your Information Is Stored

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Information may be stored securely using reputable cloud-based systems, email services and business software providers.

I retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Sharing Your Information

I do not sell, rent or trade personal information.

Information may be shared where necessary with:

Professional advisers
Technology and service providers
Regulatory or legal authorities where required by law

Any third parties used are expected to maintain appropriate security and confidentiality standards.

Cookies

This website may use cookies and similar technologies to improve functionality, analyse visitor activity and enhance user experience.

Some cookies may be provided by third-party services used by this website, including website analytics providers.

You can control or disable cookies through your browser settings, although doing so may affect certain website functions.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to processing
Request transfer of your information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact me using the details above.

Complaints

If you are unhappy with how your personal information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

Changes to This Privacy Policy

I may update this Privacy Policy from time to time.

Any updates will be posted on this page, and the revised version will take effect immediately upon publication.